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Support & Service
How to view camera on phone app New Tenvis with camera's UID
Where are the recording and snapshot save to?
How to share my camera to others?
Where to check camera's firmware and hardware version?
Alarm email setting
Do you need a network cable to set up for the first time?
How to record for 3815W and TR3818?
How to set up camera for the first time with computer?
If you see message Request Unsuccessful, please check here.
Please try these methods if your camera can't connect wifi.
How to view 3815W remotely via phone?
What can you do if 3815W DDNS status is not successful?
How to view TR3818 remotely?
Please don't use camera wizard any more!
How to view ROBOT3 2013 version remotely?
How to view 3815W 2012 version remotely?
How to view ROBOT3 2014 version remotely?
Why is my camera's remote view address different from others
How to view 3815W 2013 version remotely?
If your camera's interface mess up, please check here
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